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  • WHAT WE TRACK
    • Advertising Source
    • Unique or Repeat Callers
    • Time of Day
    • Date Range
    • Best or Worst Ad Sources
    • Caller ID
    • Group
    • Call Status
    • Quality of Call
    • ROI
    • Zip Code
    • Duration of Call
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  • CONTACT US
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Advertising Source

 

Unique/Repeat Callers

 

Time of Day

 

Date Range

 

Best/Worst Ad Sources

 

Caller ID

 

Group

 

Call Status

 

Quality of Call

 

ROI

 

Zip Code

 

Duration of Call

Track Calls by Duration of Call

Use Call Manager to track the length of time it takes for a call to be answered and to see how long your staff is spending with each customer. Listen to corresponding voice files to determine if training or follow up is needed.

 

SAMPLE SCREENS

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